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MusicFix terms — service conditions & policies

These terms and conditions govern your use of MusicFix India's instrument repair services. Please read carefully before booking our services.

Last updated: Oct 2025

MusicFix Legal Compliance and Regulations — our legal framework

Indian Business Regulations

MusicFix India operates in full compliance with Indian business regulations, consumer protection laws, and GST requirements. We are registered and licensed to provide professional instrument repair services across India.

  • GST-compliant invoicing and documentation

  • Consumer Protection Act adherence

  • Licensed professional workshop operations

  • Environmental disposal standards compliance

Legal Jurisdiction

These terms are governed by Indian law and subject to the exclusive jurisdiction of Mumbai courts. All legal matters relating to our services fall under Indian regulatory framework.

  • Governed by laws of India

  • Mumbai jurisdiction for disputes

  • English language prevails for interpretation

  • Compliance with Indian consumer rights

MusicFix Service Agreement — terms of instrument repair

Service Terms Acceptance

By using MusicFix services, you agree to these terms and conditions. Booking a repair constitutes acceptance of all policies outlined in this agreement.

Pricing and Estimates

All repair costs are clearly communicated before work begins. Estimates are valid for 30 days. Final pricing may vary if additional issues are discovered during repair.

Warranty Coverage

We provide 90-day warranty on all repair work performed by MusicFix. Warranty covers workmanship and parts installed during the repair service.

MusicFix User Responsibilities — your obligations as a customer

Instrument Ownership Verification

Customers must provide proof of ownership for all instruments submitted for repair. We reserve the right to refuse service for instruments with questionable ownership or lacking proper documentation.

  • Valid ID required for all service bookings

  • Proof of purchase for high-value instruments

  • Written authorization for third-party repairs

  • Accurate contact information mandatory

Payment and Billing Obligations

Customers are responsible for full payment upon completion of approved repair work. We accept multiple payment methods and provide detailed invoices for all transactions.

  • Payment due upon work completion

  • Approval required for additional repairs

  • Storage fees for uncollected instruments

  • GST invoices provided for all services

MusicFix Dispute Resolution and Governing Law — how we resolve issues

Dispute Resolution Process

We aim to resolve all service disputes amicably through direct communication. Contact us immediately if you have concerns about our work, and we'll work toward a fair solution.

Mediation and Arbitration

If direct resolution fails, disputes may be resolved through mediation or arbitration in Mumbai. We prefer friendly settlement before pursuing formal legal proceedings.

Governing Law Application

These terms are governed by Indian law. All disputes fall under Mumbai jurisdiction. Indian consumer protection laws apply to all our service agreements and transactions.

MusicFix Contact Information — reach our support team

Customer Support Access

For questions about our services, pricing, or repair status, contact our dedicated support team. We're available to assist with all your instrument repair needs and inquiries.

Business Hours and Response

Our workshop operates Monday through Saturday. We respond to all inquiries within 24 hours during business days. Emergency repair consultations available by appointment.

  • Monday-Saturday: 10 AM - 7 PM IST

  • 24-hour inquiry response time

  • Emergency consultations by appointment

  • Online support through website contact

MusicFix Policy Updates — changes to these terms

Terms Modification Rights

MusicFix reserves the right to modify these terms at any time. Changes take effect immediately upon posting. Continued use of our services after updates constitutes acceptance of revised terms.

Customer Notification

We will notify customers of significant terms changes via email or website notice. We encourage regular review of our terms to stay informed about your rights and obligations.

Version History

Previous versions of our terms are archived and available upon request. Current version date is displayed at the top of this document for transparency.

MusicFix Liability and Limitations — understanding our scope

Service Liability Limits

While we exercise utmost care, MusicFix liability is limited to the repair service cost. We are not liable for consequential damages, lost performance opportunities, or sentimental value of instruments.

  • Liability limited to service cost

  • No coverage for consequential damages

  • Performance losses not compensable

  • Sentimental value not covered

Force Majeure Events

MusicFix is not responsible for delays or failure to perform services due to circumstances beyond our control, including natural disasters, strikes, or supply chain disruptions.

  • Natural disasters and weather events

  • Government restrictions or regulations

  • Parts unavailability or supply issues

  • Public health emergencies